"I am an enthusiastic participant in the Operational Excellence Roundtable, conceived and implemented by Steve Lane, president of Vertical Leap Consulting, LLC. Steve has brought together association executives with a unique mix of backgrounds and expertise to share exchange and learn from each other. These three-hour, three-times-a-year sessions have the structure needed to keep them on track but are relaxed enough to generate new ways of looking at the field of association management. Steve is a deft conductor, directing the conversation and debate to extract the most benefit for everyone involved." 

-- Drew Gruenburg, COO, Society of American Florists