What Others Say About Us

S5 logo bg

  • Register

Growth and Positioning Strategies for Associations

The following quotations are from some of our clients. They represent the types of work performed by Vertical Leap Consulting as well as the satisfaction felt about our consulting.

 

“Steve was the first person I thought of when the WMMA leadership contemplated engaging a consultant for strategic planning. The Association had tried in the past with various facilitators, but had had little success in executing their plans. Having worked with Steve with other association clients, I knew that his process would work in garnering buy-in at all levels within our leadership. Steve’s steps prior to strategic planning: from conducting member focus groups and helping us to develop a member impact survey, helped the Board to determine our members’ wants and needs – not necessarily just a critique of our current programs. It really enabled us to look beyond our current structure.”   

FRED STRINGFELLOW

EVP

Woodworking Machine Manufacturers of America

“Our first experience with Steve in a strategic planning process was so positive that we made the decision to work with him again, several years later. The proof was in the execution – we were able to accomplish almost everything that was outlined in the plan. Steve was extremely thorough and well-prepared during the planning phases, and is a master at engaging everyone involved so that it has buy-in at all levels within our leadership.” 

 

FRED STRINGFELLOW

EVP

Woodworking Machine Manufacturers of America

Steve Lane with Vertical Leap has an extraordinary analytical mind. I was most impressed during our initial meeting when we were discussing the association and its needs. Steve was able to take my words, remove the layers and discover exactly what my organization needed and wanted. Steve is quite an adaptable individual. I have witnessed his ability to conform to the varying personalities of my board members while still keeping everyone on task (when we first engaged Steve to conduct) a governance planning retreat. The entire board of directors was quite impressed with Steve’s skills and decided to bring him back to consult on our strategic planning project. The board enjoyed learning about and participating in a new strategic way of thinking. I would consider Vertical Leap Consulting one of the best consulting firms to help an organization through the turbulent waters of strategic planning and governance restructuring. Steve is patient, his fees for service are more than fair and he always goes ‘above and beyond’ to deliver a quality consultative product.   

LEAH (MCCRACKIN) SMITH

Executive Director

American Society of Dermatopathology

“I expected Vertical Leap to research issues, test staff assumptions, and to provide a professional report. I got so much more than that! I also got a coach and a mentor who challenged us to look at issues in new ways that opened new possibilities. He asked probing and practical questions and didn’t allow us to fall into the trap of taking the easy way out by accepting the “comfortable” answers. He also helped us develop a realistic strategy for presentation to, and acceptance by, our Board.”   

VINCE SANDUSKY

EVP, Sheet Metal and Air Conditioning Contractors

former CEO, Finishing Contractors Association

“Vertical Leap Consulting immersed themselves in every aspect of our organization and industry, helping our senior staff channel energies into real solutions. They were indispensable to our turnaround plan.”   

LEILA NOURI

Product Marketing Manager, Amazon Web Services

former Chief Marketing Officer, Assisted Living Federation

"Steve utilized a personality profile tool to help the members of a business unit better understand each other’s perspective. Then, working both individually, and with the team as a whole, did a great job of helping the team to enhance their processes as well as their appreciation for each other's diverse talents and approaches. 

HELEN B. MCNEAL

Executive Director at CSU Institute for Palliative

former National Director, Training and Organization

 “I highly recommend Vertical Leap Consulting. Going through our strategic planning process for a 3-year plan, we found them to be very knowledgeable and extremely helpful! The strategic plan and roadmap we created are easy-to-read and understand. He also guided our 3-year forecasting; resulting in a business plan that makes it easy for our board to understand the expense/revenue and staff time involved for each initiative. This made their final plan decisions quick and painless.”   

ADDY KUJAWA

Executive Director

American Association of Orthopaedic Executives

“Steve Lane of Vertical Leap Consulting helped us develop a business plan and strategic direction for improving our organization's financial situation. After surveying board members and conducting telephone interviews, Steve facilitated a day-long retreat with our board members that specifically addressed revenue generation. His follow-up report provided us with a blue-print for our future, one that enabled us to extend our reach and increase our bottom line.” Also, as a fellow board members of the Maryland Society of Association Executives, Steve and I collaborated on development of a sponsorship program for the organization.   

FRAN HOLDEN

former Executive Director

The League of Historic American Theaters

 I have engaged Steve Lane of Vertical Leap Consulting at two of my organizations. He did a great job leading us through an opportunity assessment and a strategic planning process for the for-profit subsidiary of the American Academy of Otolaryngology – Head and Neck Surgery, and a business planning process at the Conference of State Bank Supervisors. Great guy and a very good facilitator.   

THOMAS E. HARLOW, CAE, CPA

Chief Financial Officer

Conference of State Bank Supervisors

“Guilty of spontaneously reacting to anecdotal information and “squeaky wheels”, we had lots of well-meaning, but “siloed” efforts, resulting in an inability on the part of most of our folks to figure out how their efforts actually integrate with other business units. To address this, I asked Vertical Leap Consulting to help us create a balanced scorecard of key performance metrics. What I got was so much more! They helped me design a strategic framework and an organizational dashboard to focus everyone on the initiatives that would drive the most value. These provide a consistent focus for our numerous cross-functional efforts”   

RICHARD GRIMES

retired President and CEO

Argentum (formerly Assisted Living Federation of America

 

“New on the scene and faced with a declining customer base, a seemingly broken business model, significant competition and a defeated staff. "I engaged Vertical Leap Consulting to conduct a strategic audit of our marketplace, our existing products and services, and our internal capabilities. In spite of my travel schedule, this provided the critical analysis we needed to quickly test old assumptions and identify disconnects between what the marketplace said drives value, and what the organization was actually doing day-to-day. "Vertical Leap then facilitated our strategic planning efforts in ways that helped our volunteer leaders all get on the same page; leading to a new value proposition and vision for our organization. And, they worked with us to create an actionable, three-year business plan.”  

RICHARD GRIMES

retired President and CEO

Argentum (former Assisted Living Fed. of America)

I've admired and benefited from Steve's counsel for more than a decade. Most recently, I hired Steve and Vertical Leap to help shepherd our organization (global trade association) through a strategic transformation, designed to help enable us to respond to a massively different emerging membership base and anticipate the needs of a dynamic industry at the forefront of some of the world's leading technological advancements. The methodology Steve used with the Board and executive staff was unique but crafted specifically for our needs and the reality of our culture. The process was intense but, in the end, engendered deep ownership by all of the stakeholders. Once effectuated, the organization will emerge as looking very different than it has in the past. But, importantly, it will maintain its essence, which has made it great for more than 65 years. Finally, while not surprising to me, it is important to note that Steve also earned the admiration of the Board members participating in the process. I suspect THEY would like to do this every year!!   

CONNIE DURCSAK

President and CEO

 

"Vertical Leap Consulting has done an excellent job in helping us develop a comprehensive strategy and roadmap for our organization. They worked extremely well with our members, staff, and external stakeholders to develop a plan that will take our organization to a much higher level. A real game changer!”    

DICK DOYLE

President and CEO

The Vinyl Institute

“Vertical Leap facilitated an organizational realignment with a small group of senior leaders and was an excellent resource for the team. They brought valuable insight to the process and were a key factor in the success of the project.”   

MARK DELOWERY

Medical Director

Federal Occupational Health

I enjoyed working with Steve and Vertical Leap Consulting on ASC's long range plan and three year roadmapping effort. He came to each meeting energized and focused on getting results. His long range planning process is thorough and allows for collaborative strategy development -- a fancy way of saying we had a lot of board level buy in on all elements of the plan!   

MATT CROSON

President and CEO

Adhesive and Sealant Council

“Steve Lane of Vertical Leap Consulting assisted my organization with a strategic repositioning strategy that is helping to make a difference in our level of effectiveness for our members. He brought his wealth of association and business knowledge to bear on our particular situation, and worked with staff and volunteer leaders to design a complete series of solutions to help us grow revenues and serve our members more comprehensively. "Interacting with my Chairman, Board, various committees and our members directly, Steve helped me forge a consensus on how best to move forward; building a high level of buy-in from our many stakeholders. The process concluded in a timely fashion, and we were able to quickly begin executing the plan. Steve is a pleasure to work with and I would recommend him to any group that needed some thoughtful advice.”   

MIKE CANNING

CEO of American Ball Association

former CEO of Pet Industries Joint Advisory Council

 “I brought Steve into my association to guide our strategic planning process. I must add that the board consisted of two factions, one of which was very much opposed to any kind of planning. Steve guided us through various land mines during the planning retreat and ultimately was successful in bringing my board to what was viewed by most of the participants as a well thought out compromise. His success with my board helped to set my association on a course that while rocky, was at least heading in a direction that was to produce positive results”   

JON BURRELL

retired Executive Director

Local Government Insurance Trust

"Steve provided vital facilitation to guide our strategic review process, including conducting pre-meeting calls with task force members and providing focused strategic input to me as President. Relatively new to the organization, it was important to me that we took full advantage of our initial, day-long meeting with our volunteer leaders. Steve made sure we had the right tools and perspective to have a productive discussion in which we could define an appropriate strategic review process and directions for future work. He came up to speed quickly on our industry and leveraged that knowledge to get us properly focused."   

CHRIS BATES

former President

Independent Office Products & Furniture Dealers Association

Steve Lane is someone all of my fellow association Presidents/CEO’s should know. Steve was a great help to my Board and me this year, designing and facilitating a multi-tiered strategic planning process. As prep work ahead of the strategic planning session, he conducted extensive one-on-one interviews with my Board members, allowing them to give honest and open input in a way that was kept anonymous from other members and from me. (Being new to the organization) the themes that surfaced helped prepare me ahead of the discussion with the Board, showing me what to anticipate and what to emphasize. Steve designed a two-day process that got my Board members talking to each other and generating lots of ideas. He then helped all of us prioritize the output and condense it into a three-year plan. Throughout the process, Steve was a resource for me, coaching me on how best to involve both Board members and senior staff in the strategic planning discussions to achieve maximum buy-in for the implementation phase. I found Steve’s approach and guidance to be very valuable.

 KATE OFFRINGA

President

The Vyinyl Siding Institute

About The Firm

Login

Register